Refund policy

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of receiving your order at kidsaadox@gmail.com with your order number and clear photos of the issue. After reviewing the case, we will provide a full refund or replacement if the product is confirmed to be defective or incorrect.

Refunds are only issued for:

• Defective items

• Damaged items received upon delivery

• Wrong items sent by us

Items that are used, damaged by misuse, or reported after the inspection period may not qualify for a refund.

If your refund is approved, it will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

For any questions regarding your order, please contact us at kidsaadox@gmail.com.